Frequently Asked Questions About Elkoomy

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Note: This website, Merchant Genius, is not affiliated with Elkoomy. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Elkoomy, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Elkoomy, but have not received my item. What should I do?

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I have an issue with my order from Elkoomy, but they are not getting back to me. What can I do?