Frequently Asked Questions About El Concepto

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Note: This website, Merchant Genius, is not affiliated with El Concepto. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of El Concepto, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with El Concepto, but have not received my item. What should I do?

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I have an issue with my order from El Concepto, but they are not getting back to me. What can I do?