Frequently Asked Questions About eJewels

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eJewels is a jewelry platform that houses authentic engagement rings, diamond rings, watches and earrings. We pride ourselves on housing authentic products and selling them in the most transparent way possible for our consumer base.

Note: This website, Merchant Genius, is not affiliated with eJewels. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of eJewels, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with eJewels, but have not received my item. What should I do?

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I have an issue with my order from eJewels, but they are not getting back to me. What can I do?