Frequently Asked Questions About EASTCOL

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Our jewelry is guaranteed authentic, with each piece accompanied by an authenticity certificate. Our premium quality ensures high standards of quality, while our customer satisfaction guarantee ensures your satisfaction. Our online store uses advanced encryption technologies to protect your personal and financial data.

Note: This website, Merchant Genius, is not affiliated with EASTCOL. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of EASTCOL, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with EASTCOL, but have not received my item. What should I do?

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I have an issue with my order from EASTCOL, but they are not getting back to me. What can I do?