Frequently Asked Questions About PrimeEight

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If you have any questions about our products, or if would like to check the availability of an item, please use the “Contact Us” page to get in touch.

Note: This website, Merchant Genius, is not affiliated with PrimeEight. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of PrimeEight, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with PrimeEight, but have not received my item. What should I do?

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I have an issue with my order from PrimeEight, but they are not getting back to me. What can I do?