Frequently Asked Questions About Duotypes

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At Duotypes, we prioritize making keyboards for everyones desires. We not only sell custom mechanical keyboards but we also do commissions. If you would like a commissions please visit our commissions page to learn more!

Note: This website, Merchant Genius, is not affiliated with Duotypes. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Duotypes, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Duotypes, but have not received my item. What should I do?

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I have an issue with my order from Duotypes, but they are not getting back to me. What can I do?