Frequently Asked Questions About dualpets

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Note: This website, Merchant Genius, is not affiliated with dualpets. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of dualpets, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with dualpets, but have not received my item. What should I do?

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I have an issue with my order from dualpets, but they are not getting back to me. What can I do?