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Frequently Asked Questions About Double Vanilla

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Double Vanilla is a Toronto based Fashion, Lifestyle, and Luxury Network.

Note: This website, Merchant Genius, is not affiliated with Double Vanilla. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Double Vanilla, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Double Vanilla, but have not received my item. What should I do?

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I have an issue with my order from Double Vanilla, but they are not getting back to me. What can I do?

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