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Frequently Asked Questions About Direct Equipment

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Direct Equipment is a store to buy the best restaurant equipment for a great price!

Note: This website, Merchant Genius, is not affiliated with Direct Equipment. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Direct Equipment, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Direct Equipment, but have not received my item. What should I do?

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I have an issue with my order from Direct Equipment, but they are not getting back to me. What can I do?

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