Frequently Asked Questions About Digi Lock

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Note: This website, Merchant Genius, is not affiliated with Digi Lock. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Digi Lock, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Digi Lock, but have not received my item. What should I do?

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I have an issue with my order from Digi Lock, but they are not getting back to me. What can I do?