Frequently Asked Questions About DesirEscentials

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DesirEscentials is a Queens, New York home based fragrance candle company with each item hand-poured and crafted with love. Created by using non-toxic, soy wax and phthalate-free fragrances, infused with essential oils to promote a clean and peaceful aura in your environment.

Note: This website, Merchant Genius, is not affiliated with DesirEscentials. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of DesirEscentials, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with DesirEscentials, but have not received my item. What should I do?

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I have an issue with my order from DesirEscentials, but they are not getting back to me. What can I do?