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Frequently Asked Questions About High Horology Universe

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We are elite craftsmen of bespoke luxury watches at affordable price.

Note: This website, Merchant Genius, is not affiliated with High Horology Universe. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of High Horology Universe, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with High Horology Universe, but have not received my item. What should I do?

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I have an issue with my order from High Horology Universe, but they are not getting back to me. What can I do?

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