Frequently Asked Questions About DEFAVS

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Note: This website, Merchant Genius, is not affiliated with DEFAVS. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of DEFAVS, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with DEFAVS, but have not received my item. What should I do?

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I have an issue with my order from DEFAVS, but they are not getting back to me. What can I do?