Frequently Asked Questions About CrystalCartel.com

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Note: This website, Merchant Genius, is not affiliated with CrystalCartel.com. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of CrystalCartel.com, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with CrystalCartel.com, but have not received my item. What should I do?

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I have an issue with my order from CrystalCartel.com, but they are not getting back to me. What can I do?