Frequently Asked Questions About COSMOS

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Cosmos is a brand that inspires, solves problems and connects with everyone around the world. We don’t discriminate. Cosmos goes beyond just clothing, it’s a guide to a diverse and versatile community for all. We aim to meet people’s needs of comfort, support and safety whilst maintaining sustainability.

Note: This website, Merchant Genius, is not affiliated with COSMOS. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of COSMOS, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with COSMOS, but have not received my item. What should I do?

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I have an issue with my order from COSMOS, but they are not getting back to me. What can I do?