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Frequently Asked Questions About CoooledOff

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We created CooledOff to get you the cooling gadgets you need this summer!

Note: This website, Merchant Genius, is not affiliated with CoooledOff. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of CoooledOff, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with CoooledOff, but have not received my item. What should I do?

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I have an issue with my order from CoooledOff, but they are not getting back to me. What can I do?

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