Frequently Asked Questions About Coocoo

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Elite Luxe is your online store for a wide range of products that are carefully chosen because of their quality and appeal.

Note: This website, Merchant Genius, is not affiliated with Coocoo. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Coocoo, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Coocoo, but have not received my item. What should I do?

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I have an issue with my order from Coocoo, but they are not getting back to me. What can I do?