Frequently Asked Questions About ConSentimiento

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All products are handmade and sourced directly through Mexican artisans.

Note: This website, Merchant Genius, is not affiliated with ConSentimiento. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of ConSentimiento, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with ConSentimiento, but have not received my item. What should I do?

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I have an issue with my order from ConSentimiento, but they are not getting back to me. What can I do?