Frequently Asked Questions About Eco Cool

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Note: This website, Merchant Genius, is not affiliated with Eco Cool. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Eco Cool, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Eco Cool, but have not received my item. What should I do?

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I have an issue with my order from Eco Cool, but they are not getting back to me. What can I do?