Frequently Asked Questions About CHAYON KIMCHI

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CHAYON KIMCHI は添加物を一切使用せずに、植物や自然のもつチカラと日本の発酵調味料を使用して作る無添加キムチです。日本には四季があり旬の食材も変わります。味を一定に保つ保存料を使用しないため、作る時期や食べるタイミング、保管する場所や温度によっても風味は変わってきます。ご注文を受けた後に一つ一つ丁寧に作るため生産数に限りが御座いますが、とびきり美味しい発酵キムチをお届けできるよう、作り手のキモチも乗せて、菌活、腸活にも貢献できたら嬉しいです。

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I have never heard of CHAYON KIMCHI, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with CHAYON KIMCHI, but have not received my item. What should I do?

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I have an issue with my order from CHAYON KIMCHI, but they are not getting back to me. What can I do?