Frequently Asked Questions About Charmelle

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Note: This website, Merchant Genius, is not affiliated with Charmelle. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Charmelle, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Charmelle, but have not received my item. What should I do?

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I have an issue with my order from Charmelle, but they are not getting back to me. What can I do?