Frequently Asked Questions About Charly et Pompom

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Note: This website, Merchant Genius, is not affiliated with Charly et Pompom. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Charly et Pompom, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Charly et Pompom, but have not received my item. What should I do?

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I have an issue with my order from Charly et Pompom, but they are not getting back to me. What can I do?