Frequently Asked Questions About Charlotte Ivy Jewellery

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Note: This website, Merchant Genius, is not affiliated with Charlotte Ivy Jewellery. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Charlotte Ivy Jewellery, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Charlotte Ivy Jewellery, but have not received my item. What should I do?

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I have an issue with my order from Charlotte Ivy Jewellery, but they are not getting back to me. What can I do?