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Frequently Asked Questions About CATCASTLE

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Note: This website, Merchant Genius, is not affiliated with CATCASTLE. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of CATCASTLE, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with CATCASTLE, but have not received my item. What should I do?

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I have an issue with my order from CATCASTLE, but they are not getting back to me. What can I do?

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