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Frequently Asked Questions About CASI

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Note: This website, Merchant Genius, is not affiliated with CASI. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of CASI, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with CASI, but have not received my item. What should I do?

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I have an issue with my order from CASI, but they are not getting back to me. What can I do?

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