Frequently Asked Questions About Captivating Christmas

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Here at Captivating Christmas, we are looking to provide quality seasonal items for our customers to enjoy and fulfill their holiday spirit!

Note: This website, Merchant Genius, is not affiliated with Captivating Christmas. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Captivating Christmas, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Captivating Christmas, but have not received my item. What should I do?

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I have an issue with my order from Captivating Christmas, but they are not getting back to me. What can I do?