Frequently Asked Questions About candleplane

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Note: This website, Merchant Genius, is not affiliated with candleplane. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of candleplane, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with candleplane, but have not received my item. What should I do?

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I have an issue with my order from candleplane, but they are not getting back to me. What can I do?