Frequently Asked Questions About The Basic Care

bybasiccare.com
Founded in August of 2016 and based in Davao City, Philippines, The Basic Care (a.ka. bybasiccare) is a trusted online distributor for Facebook Marketplace, Lazada and Shopee platform.

Note: This website, Merchant Genius, is not affiliated with The Basic Care. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The Basic Care, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The Basic Care, but have not received my item. What should I do?

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I have an issue with my order from The Basic Care, but they are not getting back to me. What can I do?