Frequently Asked Questions About PawFriendz

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We created PawFriendz because we wanted to create the best experience for your furry friends. Free shipping. Free returns.

Note: This website, Merchant Genius, is not affiliated with PawFriendz. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of PawFriendz, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with PawFriendz, but have not received my item. What should I do?

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I have an issue with my order from PawFriendz, but they are not getting back to me. What can I do?