Frequently Asked Questions About Brilliant Planet

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Note: This website, Merchant Genius, is not affiliated with Brilliant Planet. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Brilliant Planet, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Brilliant Planet, but have not received my item. What should I do?

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I have an issue with my order from Brilliant Planet, but they are not getting back to me. What can I do?