Frequently Asked Questions About Box De Gelo

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Note: This website, Merchant Genius, is not affiliated with Box De Gelo. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Box De Gelo, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Box De Gelo, but have not received my item. What should I do?

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I have an issue with my order from Box De Gelo, but they are not getting back to me. What can I do?