Frequently Asked Questions About B Masked Skincare

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B Masked is committed to sustainable, locally sourced, and naturally based products. We offer a variety of skincare solutions, sustainable merchandise that is thrifted and then sometimes naturally tie dyed and of course our wood wick candles that are hand-poured into repurposed vessels. Handcrafted in Ontario, Canada.

Note: This website, Merchant Genius, is not affiliated with B Masked Skincare. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of B Masked Skincare, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with B Masked Skincare, but have not received my item. What should I do?

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I have an issue with my order from B Masked Skincare, but they are not getting back to me. What can I do?