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Frequently Asked Questions About Bert Frank USA

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Note: This website, Merchant Genius, is not affiliated with Bert Frank USA. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Bert Frank USA, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Bert Frank USA, but have not received my item. What should I do?

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I have an issue with my order from Bert Frank USA, but they are not getting back to me. What can I do?

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