Frequently Asked Questions About basrova

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Note: This website, Merchant Genius, is not affiliated with basrova. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of basrova, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with basrova, but have not received my item. What should I do?

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I have an issue with my order from basrova, but they are not getting back to me. What can I do?