Frequently Asked Questions About Baseus Place

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Note: This website, Merchant Genius, is not affiliated with Baseus Place. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Baseus Place, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Baseus Place, but have not received my item. What should I do?

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I have an issue with my order from Baseus Place, but they are not getting back to me. What can I do?