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Frequently Asked Questions About Basalto Horse Experience

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Note: This website, Merchant Genius, is not affiliated with Basalto Horse Experience. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Basalto Horse Experience, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Basalto Horse Experience, but have not received my item. What should I do?

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I have an issue with my order from Basalto Horse Experience, but they are not getting back to me. What can I do?

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