Frequently Asked Questions About balena

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佐々木かいのECショップです。夫と愛犬との2人と1匹暮らしの32歳の主婦であります。アパレルや雑貨などをマイペースに販売ています♡

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I have never heard of balena, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with balena, but have not received my item. What should I do?

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I have an issue with my order from balena, but they are not getting back to me. What can I do?