Frequently Asked Questions About Axima

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We created Axima beacuse we wanted to create the best store for all your pets needs. Free shipping. Free returns.

Note: This website, Merchant Genius, is not affiliated with Axima. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Axima, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Axima, but have not received my item. What should I do?

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I have an issue with my order from Axima, but they are not getting back to me. What can I do?