Frequently Asked Questions About Avalon

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Designed in New York City with our hearts on our chest, we create each piece with love!

Note: This website, Merchant Genius, is not affiliated with Avalon. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Avalon, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Avalon, but have not received my item. What should I do?

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I have an issue with my order from Avalon, but they are not getting back to me. What can I do?