Frequently Asked Questions About Ashley and Aki

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Note: This website, Merchant Genius, is not affiliated with Ashley and Aki. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Ashley and Aki, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Ashley and Aki, but have not received my item. What should I do?

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I have an issue with my order from Ashley and Aki, but they are not getting back to me. What can I do?