Frequently Asked Questions About Artisans Vault

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ArtisansVault aims to elevate the jewelry industry through a harmonious fusion of timeless tradition and contemporary design, ethically sourced materials, environmental responsibility, and unparalleled customer experience

Note: This website, Merchant Genius, is not affiliated with Artisans Vault. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Artisans Vault, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Artisans Vault, but have not received my item. What should I do?

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I have an issue with my order from Artisans Vault, but they are not getting back to me. What can I do?