Frequently Asked Questions About Arctic Grey

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Arctic Grey helps Enterprise Shopify Plus Merchants with everything from theme customizations to brand-new store development from scratch.

Note: This website, Merchant Genius, is not affiliated with Arctic Grey. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Arctic Grey, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Arctic Grey, but have not received my item. What should I do?

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I have an issue with my order from Arctic Grey, but they are not getting back to me. What can I do?