Frequently Asked Questions About 5Terra

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Note: This website, Merchant Genius, is not affiliated with 5Terra. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of 5Terra, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with 5Terra, but have not received my item. What should I do?

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I have an issue with my order from 5Terra, but they are not getting back to me. What can I do?