Frequently Asked Questions About Theurbanjourney

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Note: This website, Merchant Genius, is not affiliated with Theurbanjourney. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Theurbanjourney, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Theurbanjourney, but have not received my item. What should I do?

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I have an issue with my order from Theurbanjourney, but they are not getting back to me. What can I do?