Frequently Asked Questions About 14Candles

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14Candles is an online store dedicated to offering great products and superior customer support.

Note: This website, Merchant Genius, is not affiliated with 14Candles. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of 14Candles, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with 14Candles, but have not received my item. What should I do?

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I have an issue with my order from 14Candles, but they are not getting back to me. What can I do?